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  1. BitMart
  2. FAQ

FAQ

Account Security

  • Reminder: Stay Vigilant for Fraudulent Activities and Phishing Websites
  • BitMart Upgrades System Security Policy
  • [IMPORTANT] Please Pay Attention to the Security of Your BitMart Account

User Guide

  • BitMart Tutorial Video
  • BitMart Beginners’ Handbook 101 on Website
  • BitMart Beginners’ Handbook 101 on APP
  • How to Refer Friends and Earn Commissions
  • How to Buy Crypto by Credit/Debit Card and PayPal
  • Identity Verification (KYC) Tutorial
See all 15 articles

Trading

  • Fees
  • Instruction on Using BMX to Pay Trading Fee
  • What's Taker and Maker?
  • What is a Market Order?
  • What is a Limit Order?
  • Token Confirmation Requirements & Blockchain Explorers
See all 8 articles

Deposit/Withdrawal

  • Forgot to write Memo/Wrote a wrong Memo
  • Sent coins to a wrong address
  • Deposited wrong coins
  • Withdraw to a wrong address

Two-Factor Authentication (2FA)

  • Guide for Adding Token-Based 2FA on App
  • Unbind or Reset My Google 2FA
  • Google Authenticator Guide

About BMX

  • About BMX
  • Contract Address
  • BMX Price
  • Which Exchange Supports BMX?
  • Which Wallets Support BMX?

Simplex FAQ

  • Restricted Countries List
  • Simplex Fees & Limits

Community

  • Social Media Channels
  • BitMart Multi-language Telegram Communities

Contact Us

  • Get Listed on BitMart
  • Collaborate with BitMart
  • Want to Help BitMart
  • Want to Get Help from BitMart
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