FAQ

Account Security

• Reminder: Stay Vigilant for Fraudulent Activities and Phishing Websites
• BitMart Upgrades System Security Policy
• [IMPORTANT] Please Pay Attention to the Security of Your BitMart Account

User Guide

• BitMart Tutorial Video
• BitMart Beginners’ Handbook 101 on Website
• BitMart Beginners’ Handbook 101 on APP
• How to Refer Friends and Earn Commissions
• How to Buy Crypto by Credit/Debit Card and PayPal
• Identity Verification (KYC) Tutorial

See all 16 articles

Trading

• Fees
• Instruction on Using BMX to Pay Trading Fee
• What's Taker and Maker?
• What is a Market Order?
• What is a Limit Order?
• Token Confirmation Requirements & Blockchain Explorers

See all 8 articles

Deposit/Withdrawal

• Network Fees for Cryptocurrency Transactions
• Forgot to write Memo/Wrote a wrong Memo
• Sent coins to a wrong address
• Deposited wrong coins
• Withdraw to a wrong address

Two-Factor Authentication (2FA)

• Guide for Adding Token-Based 2FA on App
• Unbind or Reset My Google 2FA
• Google Authenticator Guide

About BMX

• About BMX
• Contract Address
• BMX Price
• Which Exchange Supports BMX?
• Which Wallets Support BMX?

Simplex FAQ

• Restricted Countries List
• Simplex Fees & Limits

Community

• Social Media Channels
• BitMart Multi-language Telegram Communities

Contact Us

• Institution Account Application Requirements
• Get Listed on BitMart
• Collaborate with BitMart
• Want to Help BitMart
• Want to Get Help from BitMart